Australian Survey Research Group

ASR provides products and services that assist you in internal management of your organisation AND in managing information about people or activities that are outside of your organisation. We can assist you in generating data, creating information from this, and helping you use it to manage your day-to-day business.

The following activities are part of our core business:

Survey services bureau
Web survey software
Statistical and data analysis
HR and market research
Internet/web development
Web application hosting
Custom web-database projects
Workforce planning & profiling software
Training management software
Performance management systems
We specialise in projects requiring a combination of qualitative and quantitative techniques. For example, we use multiple methods of collecting data, including:

Desktop research
Face-to-face interviewing
Telephone interviewing
Focus groups
Workshops
Web and/or e-forms
Paper
CATI.
Market Research Consulting

ASR undertakes large and small survey research assignments for government business enterprises, private and not-for-profit organisations. Our consultants are noted for their expertise in designing questionnaires for a range of business purposes, including all forms of employee & 360° surveys, member and customer satisfaction.

ASR has extensive survey experience in human resource, market, social, government and custom research. We apply a range of methodologies in our research activities and are always prepared to adapt these to meet specific client requirements. As well as using traditional methods to collect information, the company has its own web and e-forms software system which it can apply to research & survey assignments.

Typical projects involve some or all of the following: project initiation, publicity or communication strategies, questionnaire design, data collection, analysis, interpretative reporting, and client presentations.

Survey Services

This is a survey-research professional services centre using Survey Manager for collecting information by web, paper, email and computer-assisted telephone interviews (CATI). The bureau offers a range of services, including:

Questionnaire design
Design and implementation of communication programs
Project management
Data collection
Survey & research consulting
Analysis Interpretative report writing
High performance statistical processing
Specialised business intelligence
Web access & dissemination.
Survey Services supports six types of survey project:

Anonymous A survey that can be answered by anyone with access to the survey link. Respondents remain completely anonymous.
Anonymous with return later password A survey that can be answered by anyone with access to the survey link. A respondent can nominate a password (optional) to allow completion over the course of multiple sessions. Respondents remain completely anonymous.
Anonymous with unique login code A survey that can be answered by anyone with access to the survey link accompanied by a unique login code. Respondents remain completely anonymous.
Anonymous with survey access codes A survey that can be answered by anyone with access to the survey link who has the common survey password - one password for all respondents. Respondents remain completely anonymous.
Invitational A survey that is distributed to a pool of known respondents. Each invitee is provided with a unique ID/password with which to access the survey, which also serves as a respondent identifier.
Multi-rater surveys All variants of upward feedback, team, 180° and 360° surveys. Each respondent gets a personalised web menu of questionnaires for each person they are answering about, together with their role with regard to the person (manager, peer, subordinate, etc). As they progress through their menu, the numbers of questionnaires diminish.
For multi-rater surveys:

Our Survey Manager software allows for user-selected respondents
Questionnaires are presented in a single menu for multiple recipients
Pre-survey messages and reminders are sent automatically
Progress is tracked automatically
Individual feedback reports can be returned by paper, e-mail and the web.
ASR’s hosted bureau features:

Servers housed in secure Tier 1 Data Centre
Use our database and web servers (or house yours with us)
Defence security clearance SSL encryption available
Suitable for internal and public use 24x7 up time
Monthly subscription, short term and long term projects
All types of data and analysis accommodated
Certified by Defence for handling Commonwealth data.
Analytics Bureau

We run an Analytics Service using a variety of specialised products:

SPSS for statistical analyses
Leximancer and SPSS for free text analysis
Aspose for automating complex reports
E-tabs and various proprietary products for producing multiple reports quickly and accurately
SuperWEB and SuperVIEW for specialised high-volume projects and data mining. This is done in collaboration with Space-Time Research, Australia's most successful business intelligence company.
We perform routine and specialised statistical analysis and reporting on completed survey and other data for various statutory bodies, government agencies and companies. We can offer web data mining and reporting on modest as well as truly massive data sets. We can transform your data to appear in your web browser, and disseminate reports under password control over the web. Typical uses are:

Employee survey: distribution of the company data and work area data, so that a line manager can view his/her work area and compare their local results to the company-wide results.
Customer satisfaction survey: distribution of the company data and product/service lines, so that various managers can view their product/service and compare their results to the company-wide results.
Software Products

Survey Manager™ for data collection and surveys
SuperCROSS for PC-based analysis
SuperWEB for data analysis and reporting over the web
Leximancer for text analysis and data mining
CompTrack for workforce analysis and capability tracking
CompTrack for training administration
OnTrack for employee performance management
Software Development

Software development with consulting support enables ASR to provide its clients with a unique capability for integrating information technology with business processes. We specialise in database-driven web applications, often involving e-commerce. We develop mainly using Microsoft® tools.

Web

Locations and contact