Jetty Research Pty Ltd

Jetty Research, established in 2006 in Coffs Harbour, provides simple, credible and useful market research insights. Our client base includes the three tiers of government, businesses of widely varying sizes, and a range of academic and training institutions.

Useful Research
We're creating insights that can be easily and effectively used by a wide variety of stakeholders, so that reports aren’t just left to languish in filing cabinets.

Credible Research
We ensure that our methodology and questions are closely aligned with project objectives, providing results that can be trusted.

CATI Research
Jetty Research uses a modern 12-seat CATI (i.e. telephone) research centre at its base in Coffs Harbour. Our regional location means lower overheads, which in turn means more cost-effective research for our clients.

The centre uses state-of-the-art (and Australian-developed) Plenari software, providing a flexible and sophisticated platform for all types of CATI research.

Our research team are experienced, highly trained and emotionally mature. In particular, they are carefully trained to ensure that all potential respondents enjoy the experience – whether or not they choose to participate. And being regionally-based, we enjoy remarkably low staff turnover.

Online and mail research
Our experience in writing clear, unbiased and well structured questions, and managing complex branching or skip logic, ensures that your online, paper or mixed method surveys achieve their project objectives.

Local Government research and training
We are highly experienced in working with local government, and understand the differing needs of all the stakeholders involved. We also train local government staff in good research practice.

Data analysis and reporting
Our locally based team of experienced coders and analysts can make sense of – and create useful insights from – just about any dataset. And all at surprisingly affordable rates.

Focus group and workshop recruitment
We work with government bodies at all levels to randomly recruit participants for focus groups and workshops.

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