Market Solutions

For the past 22 years we have been getting excited about research projects that have covered an eclectic range of topics from employment services to luxury cars. Working side by side with our clients we approach our work with a quality focus, professionalism, flexibility and humour.

Research Services

Quantitative:

Telephone interviewing & recruiting (via our in house call centre)
Online surveys (via our dedicated host server)
In field services (observational, face to face interviewing, auditing)

Qualitative:

Focus groups (face to face, telephone, online)
Forums
Depth interviews (face to face, telephone)
Discussions boards (online)

We aim to understand our client’s business and the environmental context in which they operate to ensure that the conclusions drawn from research data are appropriate and actionable. As a matter of course, we consult with clients to ensure that the reporting style and format is in keeping with their corporate requirements. In addition, we are flexible in our approach to re-drafting reports in line with comments, suggestions and additional analysis. Our focus on consultative reporting has been developed to ensure that the final report exceeds expectations.

The analysis and reporting process is governed by our consultative approach, attention to detail and commitment to making sensible recommendations and answering the inevitable “so what?” question. We also love to present results in a consultative workshop format utilising graphics to highlight the key findings and further develop insights from the research.

With over 20 years of experience, we have highly developed systems and procedures to ensure that all work is conducted to the highest standard. Market Solutions has achieved full accreditation under the Australian Market & Social Research Standard: AS ISO 20252.

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Location and contact