TKW Research Group

TKW Research Group is Australia's most trusted research data collection organisation.

Incorporating AFS Smart-Askers, SurveyTalk and Field Works, we are the largest independently owned market research field agency in Australia and New Zealand - and the first choice for a number of the Top 10 research organisations when they need data collected on time, on spec and on budget.

We've done the hard work so you don't have to. With national reach and a single-supplier model, there's no need to juggle multiple providers. We invest in the relationships, the infrastructure and the expertise that keep your projects running smoothly - from first brief to final data file.

Only a fieldwork specialist with no conflict of interest can truly offer a completely objective service. As an independent, wholly Australian owned company, TKW Research Group is always objective. No hidden agendas. No competing interests. Just great fieldwork.

We also offer true value for money - and that means more than a competitive price. It means working with you to find smart solutions that fit your budget without compromising on outcomes.
At TKW, we don't stand still. We continue to pioneer the use of emerging technologies - including AI-powered interviewing, cloud-based solutions and social methodologies - alongside the traditional, tried-and-tested approaches that have made us an industry leader for over 30 years.

We can support your project with:
500 high-tech CATI workstations Automatic call recording, auto dialling and VOIP across all workstations Remote listening access from anywhere in the world AI, cloud-based and social technology and knowledge Specialised customer experience research Compliance auditing Face-to-face interviewers in every capital city and most regional areas Fully fledged in-house web surveying capability Lists, panels and sample analysis capabilities.

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